April 13, 2023
January 3, 2024

We 💜 Our Counselors

Counslr Celebrates Counseling Awareness Month

by
Counslr
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April is Counseling Awareness Month, and we would like to take this opportunity to highlight the critical role that counseling professions play in our society while celebrating the individuals who do this important work here at Counslr.

Prior to the pandemic, around one in five adults in the United States experienced mental health challenges.1 Today, those numbers have significantly increased and include younger Americans who are experiencing higher levels of anxiety and depression than ever before,2, 3 underscoring the continual importance of counseling professions. At Counslr, we understand that our greatest asset is our talented and diverse pool of licensed, skilled and experienced mental health professionals, who provide round-the-clock support for students, employees, organizations, and communities.

Counslr’s Counselors: Who They Are

As early as the initial recruitment process, we focus on learning about a prospective Counslr counselor as a person, first and foremost. We ask questions that give insight not only into their education and training, but about their specific interests, unique experiences, and why they do what they do. By exploring how and why they entered the mental health field, their short- and long-term goals, and what they find most challenging or satisfying in their jobs, Counslr gathers a holistic view of each candidate as both a clinician and an individual.

It has become increasingly evident that there are racial and ethnic disparities when it comes to accessibility to, and acceptance of, mental health support.4 Accordingly, Counslr strives to provide a counselor pool that is as diverse as the populations we serve. In fact, Counslr’s licensed staff is nearly 70% more diverse than the profession and industry as a whole. We recruit this diverse pool not only through traditional outlets, but also more meaningfully through referrals and word-of-mouth from current Counslr counselors.

Supported People Provide Better Support

In a profession that is experiencing high burnout rates and struggling to meet the increased demand for treatment,5 we believe it is essential to create a safe and healthy work environment for our counselors, one in which they can thrive personally and professionally so they can better serve others. While Counslr is an innovative mental health technology application, we are in the business of helping real people and providing live, human connections. In this way, we ensure that every counselor on the Counslr platform is qualified, effective and feels supported, from our first engagement with them through successful, long-term retainment. As a result, our counselor retention rate is 98%.

In line with our belief that supported counselors provide better support, Counslr employs a multifaceted approach to Quality Assurance that is built around live, human support; ongoing solicitation of counselor feedback; distribution of both proprietary and third party resources; and opportunities for professional development, giving counselors the tools they need so they can provide exceptional, personalized mental health support. For example, all counselors are invited to virtual “mixers” which offer opportunities to hear about current events and trends in the field, hear from industry experts and voice any questions or concerns. Our goal is to foster a sense of community among all members of the Counslr team as well as provide personal growth and increase opportunities to contribute to innovations at Counslr.

Every day, Counslr recognizes the critical role that mental health support plays in nurturing an individual’s well-being. It is our mission to improve the accessibility of quality mental health support for all, to reach the traditionally unreachable, and to give people more agency in prioritizing their mental health.

During Counseling Awareness Month, we honor and appreciate our amazing counselors who make this happen by dedicating their passion and expertise to helping people live their best lives 24/7/365.

References

  1. Substance Abuse and Mental Health Services Administration. (2020). Key substance use and mental health indicators in the United States: Results from the 2019 National Survey on Drug Use and Health (HHS Publication No. PEP20-07-01-001, NSDUH Series H-55). Rockville, MD: Center for Behavioral Health Statistics and Quality, Substance Abuse and Mental Health Services Administration. Retrieved from https://www.samhsa.gov/data/
  2. “Mental Illness.” National Institute of Mental Health, U.S. Department of Health and Human Services, https://www.nimh.nih.gov/health/statistics/mental-illness#:~:text=Mental%20illnesses%20are%20common%20in,mild%20to%20moderate%20to%20severe.
  3. Centers for Disease Control and Prevention, Youth Risk Behavior Survey Data Summary & Trends Report: 2011–2021, https://www.cdc.gov/healthyyouth/data/yrbs/pdf/YRBS_Data-Summary-Trends_Report2023_508.pdf. Accessed 10 Apr. 2023.
  4. “Mental Health Disparities: Diverse Populations.” American Psychiatric Association, 2017.
  5. “Psychologists Struggle to Meet Demand Amid Mental Health Crisis: 2022 Covid-19 Practitioner Impact Survey.” American Psychological Association, American Psychological Association, https://www.apa.org/pubs/reports/practitioner/2022-covid-psychologist-workload#:~:text=Burnout%20remains%20high%20as%20psychologists,2020%20to%2046%25%20in%202022.

April 13, 2023
January 3, 2024

We 💜 Our Counselors

by
Counslr

Type your email to download

Thank you! Your submission has been received!
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April is Counseling Awareness Month, and we would like to take this opportunity to highlight the critical role that counseling professions play in our society while celebrating the individuals who do this important work here at Counslr.

Prior to the pandemic, around one in five adults in the United States experienced mental health challenges.1 Today, those numbers have significantly increased and include younger Americans who are experiencing higher levels of anxiety and depression than ever before,2, 3 underscoring the continual importance of counseling professions. At Counslr, we understand that our greatest asset is our talented and diverse pool of licensed, skilled and experienced mental health professionals, who provide round-the-clock support for students, employees, organizations, and communities.

Counslr’s Counselors: Who They Are

As early as the initial recruitment process, we focus on learning about a prospective Counslr counselor as a person, first and foremost. We ask questions that give insight not only into their education and training, but about their specific interests, unique experiences, and why they do what they do. By exploring how and why they entered the mental health field, their short- and long-term goals, and what they find most challenging or satisfying in their jobs, Counslr gathers a holistic view of each candidate as both a clinician and an individual.

It has become increasingly evident that there are racial and ethnic disparities when it comes to accessibility to, and acceptance of, mental health support.4 Accordingly, Counslr strives to provide a counselor pool that is as diverse as the populations we serve. In fact, Counslr’s licensed staff is nearly 70% more diverse than the profession and industry as a whole. We recruit this diverse pool not only through traditional outlets, but also more meaningfully through referrals and word-of-mouth from current Counslr counselors.

Supported People Provide Better Support

In a profession that is experiencing high burnout rates and struggling to meet the increased demand for treatment,5 we believe it is essential to create a safe and healthy work environment for our counselors, one in which they can thrive personally and professionally so they can better serve others. While Counslr is an innovative mental health technology application, we are in the business of helping real people and providing live, human connections. In this way, we ensure that every counselor on the Counslr platform is qualified, effective and feels supported, from our first engagement with them through successful, long-term retainment. As a result, our counselor retention rate is 98%.

In line with our belief that supported counselors provide better support, Counslr employs a multifaceted approach to Quality Assurance that is built around live, human support; ongoing solicitation of counselor feedback; distribution of both proprietary and third party resources; and opportunities for professional development, giving counselors the tools they need so they can provide exceptional, personalized mental health support. For example, all counselors are invited to virtual “mixers” which offer opportunities to hear about current events and trends in the field, hear from industry experts and voice any questions or concerns. Our goal is to foster a sense of community among all members of the Counslr team as well as provide personal growth and increase opportunities to contribute to innovations at Counslr.

Every day, Counslr recognizes the critical role that mental health support plays in nurturing an individual’s well-being. It is our mission to improve the accessibility of quality mental health support for all, to reach the traditionally unreachable, and to give people more agency in prioritizing their mental health.

During Counseling Awareness Month, we honor and appreciate our amazing counselors who make this happen by dedicating their passion and expertise to helping people live their best lives 24/7/365.

References

  1. Substance Abuse and Mental Health Services Administration. (2020). Key substance use and mental health indicators in the United States: Results from the 2019 National Survey on Drug Use and Health (HHS Publication No. PEP20-07-01-001, NSDUH Series H-55). Rockville, MD: Center for Behavioral Health Statistics and Quality, Substance Abuse and Mental Health Services Administration. Retrieved from https://www.samhsa.gov/data/
  2. “Mental Illness.” National Institute of Mental Health, U.S. Department of Health and Human Services, https://www.nimh.nih.gov/health/statistics/mental-illness#:~:text=Mental%20illnesses%20are%20common%20in,mild%20to%20moderate%20to%20severe.
  3. Centers for Disease Control and Prevention, Youth Risk Behavior Survey Data Summary & Trends Report: 2011–2021, https://www.cdc.gov/healthyyouth/data/yrbs/pdf/YRBS_Data-Summary-Trends_Report2023_508.pdf. Accessed 10 Apr. 2023.
  4. “Mental Health Disparities: Diverse Populations.” American Psychiatric Association, 2017.
  5. “Psychologists Struggle to Meet Demand Amid Mental Health Crisis: 2022 Covid-19 Practitioner Impact Survey.” American Psychological Association, American Psychological Association, https://www.apa.org/pubs/reports/practitioner/2022-covid-psychologist-workload#:~:text=Burnout%20remains%20high%20as%20psychologists,2020%20to%2046%25%20in%202022.

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