A mental health benefit that your people will actually use.
Organizations thrive with healthier, happier employees. Counslr delivers employee mental health support, that is only a text away, available 24/7/365.
40% of U.S. employees report that their job has recently had a negative impact on their mental health.
In today's rapidly evolving work environment, employees face increasing levels of stress and pressure which negatively impacts their job performance and overall well-being.
Counslr partners with organizations of all shapes and sizes to support their people.
“Having such a helpful resource like Counslr at our disposal helps the entire team stay on top of their game.”
“Having such a helpful resource like Counslr at our disposal helps the entire team stay on top of their game.”
How employees use Counslr
After an employee downloads the Counslr mobile app, it only takes a few taps to start a live texting session with a licensed counselor.
step 1
Brief Intake
step 2
Smart Match
VIDEO
Counslr Overview
A brief walkthrough of how to get started on the Counslr app – from intake to your first counselor session.
Employee mental health support that reaches the traditionally unreachable.
Counslr serves as a differentiated channel, extending workplace mental health support to employees who are traditionally hard to reach, especially during after hours.
When someone may benefit from a higher level of care, Counslr’s care coordination team supports early intervention by helping evaluate options and facilitating a warm handoff as appropriate.
Designed for the modern employee.
Unlimited Sessions, Day or Night
Seamlessly Integrated Into Your Benefits Stack
Zero Cost to Employees
HIPAA-Compliant and Wholly Confidential
Patented Crisis Response Technology
mental health support and emergency response, ensuring users are never alone when they need help most and that they receive critical care as soon as possible.
Counslr ROI Calculator
Quantifying the value of reaching the traditionally unreachable
Most organizations underestimate the hidden costs of untreated mental health challenges. Silent sufferers—those who never raise their hand for support—often let small issues grow until they become costly crises.
Counslr changes that.
By offering discreet, text-based access to licensed counselors 24/7, we help these individuals address everyday stressors early—before they escalate into absenteeism, turnover, or long-term treatment.
Use our ROI calculator to see how much your organization currently spends on mental health–related costs—and how much you could save by intervening earlier with Counslr.
Request a demo and discover how Counslr can support your people and your bottom line.
Your company’s numbers
Enter your organization’s information below, and let the Counslr ROI Calculator work its magic!
Total
Turnover Savings
lost time savings
healthcare savings
Live, online texting sessions with licensed counselors, on-demand or by scheduled appointment.
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Counslr is accessible to everyone—anywhere, any day, any time.
Self-guided wellness resources curated by licensed clinicians – designed to support mind and body.
Hear it from our partners
Counslr offers a much needed service for healthcare workers who don't experience stress on a 9–5 schedule and serves as a secure space for employees who are hesitant opening up to providers within their own organizations.
Still have questions about Counslr For Organizations?
What is Counslr and how does it support employee mental health at work?
Counslr is an employer-sponsored employee mental health platform that gives your workforce unlimited access to live, text-based support. Employees can start a session on demand or schedule a time that works for them, with nationwide availability 24/7/365 and an average initial response time under two minutes. For decision makers, Counslr helps extend reach, increase utilization, and provide care coordination when a higher level of care is appropriate.
How is Counslr different from an Employee Assistance Program (EAP)?
Counslr is built to remove the friction that keeps EAP utilization low. Employees can start support immediately through secure messaging, without limited hours or appointment delays. For employers, that means stronger engagement and a modern layer of workplace mental health support that can complement an existing EAP by filling access gaps and supporting early intervention.
Which organizations are a strong fit for Counslr?
Counslr supports employers across industries, including small and mid-sized businesses, enterprise teams, unions, nonprofits, and trade groups. It is especially effective for organizations looking for scalable, confidential support that employees will actually use, including teams that have historically been hard to reach through traditional mental health benefits.
Can Counslr integrate with our existing wellness and benefits stack?
Yes. Counslr fits alongside your current wellness programs, EAP, and clinical coverage. It integrates into your benefits stack as a discreet, always available option for employees who prefer private, text-based support, especially during off-hours or high-stress moments.
Is Counslr secure and HIPAA compliant for workplace use?
Yes. Counslr is HIPAA compliant and designed for confidential, encrypted messaging. The text-based format also supports a quasi-anonymous experience, which can reduce stigma and encourage more employees to use the benefit.
What ROI can organizations expect from Counslr?
ROI varies by workforce size, industry, and existing benefit utilization. Counslr helps you estimate potential impact on turnover risk, absenteeism, and productivity by driving higher utilization and supporting earlier intervention before concerns escalate.
How does the Counslr ROI Calculator work, and what does it estimate?
The Counslr ROI Calculator helps organizational leaders estimate the potential financial impact of offering workplace mental health support through Counslr. You enter a few basics, like the number of employees, your estimated healthcare contribution, and your state, and the calculator generates projected savings across key business areas such as turnover, lost time, and healthcare-related costs. Results are directional estimates, not guarantees, and are designed to support planning and internal discussions. For the most accurate view, use numbers that reflect your current workforce size and benefits spend, then request a demo to review assumptions and see how Counslr fits into your existing benefits stack.
What does the WHO recommend for mental health at work?
WHO guidance emphasizes prevention and early action through organizational interventions, manager training, mental health literacy, and clear support pathways such as return to work planning and reasonable accommodations. The goal is to promote well-being, reduce risk, and help employees participate and thrive at work.
What types of issues can I talk about on Counslr?
Counslr is designed to support everyday mental and emotional challenges, including work stress, burnout, anxiety, relationship concerns, life transitions, and feeling overwhelmed. You don’t need to be in crisis or have a diagnosis to start a conversation, Counslr is there for support at any stage.
Does Counslr offer clinical therapy, diagnosis, or treatment?
No. Counslr does not provide clinical therapy, diagnosis, or treatment. It provides non-clinical mental health support that helps employees navigate stress, burnout, relationship strain, and day-to-day challenges. When someone needs more intensive care, Counslr supports the next steps through referral guidance and escalation pathways.
Do I need my manager or HR to approve my use of Counslr?
No. Counslr is a confidential benefit you can access directly, without notifying your manager or HR. Your conversations remain private, and employers do not receive individual-level information about who uses the service or what is discussed.
How quickly can employees connect with support through Counslr as an employer-sponsored benefit?
Employees typically connect in under two minutes. They can begin messaging right away or schedule a session for later. Matching is designed to align employees with a licensed mental health professional who best fits their preferences and needs.
Can I use Counslr outside of work hours or while I’m not at work?
Yes. Counslr is available 24/7/365, so you can reach out whenever support is needed, whether that’s during evenings, weekends, or in the middle of a stressful moment. You can message on demand or schedule a session at a time that works best for you.
