Some students will never knockon the counselor's door.
But they'll text. With Counslr, students reach a licensed counselor from their phone, free to them, with a warm handoff to your team when it's needed.
Counselors on shift right now. Never a bot.
Rosa M., LMHC · replied in 1 minAn illustrative conversation with an example counselor
Schools and districts already offer it
Students will text what they won't say in the hallway.
Students who'd never knock on an office door will text a counselor, and the research shows it.
- 85%of teens already look for support online.
- 50.7%of students using text-based support had never had formal mental health support before, vs. 33.3% of phone users.
- 80%+of Counslr sessions happen between 7 p.m. and 5 a.m., when school counseling offices are closed.
Sources: Counslr white paper on text-based support for students (2026); JMIR Formative Research (2025).
It backs up your counselors.
It doesn't replace them.
- Under 2 min
- to a first reply, on average
- Ages 10+
- with parental consent for students 10–17
- 24/7/365
- to text a licensed counselor, including nights, weekends and holidays
- $0
- to students and families
An illustrative conversation with an example counselor
What your dashboard shows
Built for students.
And their parents.
- COPPA Safe Harbor certified through PRIVO
- FTC-compliant parental consent and age verification for students 10–17
- Run in alignment with HIPAA and built to support your FERPA requirements
- Schools see anonymized totals, never names or conversations
- Our patented emergency system connects counselors with the nearest 911 center and the user's emergency contact in a crisis
You send a list of emails. We handle the rest.
- 1We meet with your teamYour Customer Success partner plans the launch with you. You send a list of covered student and staff emails and a few key contacts.
- 2Everyone gets a welcome emailOn launch day, students and staff get an email with how to download the app and start.
- 3We help spread the wordWe run an info session for your students and staff, and hand you ready-to-use materials.
No billing or insurance for you to manage.
Hear it from educators
“At Abingdon-Avon High School, the well-being of our students and staff is a top priority. By partnering with Counslr, we're giving our 6‑12 students and our staff immediate, confidential access to mental health support whenever they need it. This effort ensures that those who might otherwise stay silent have a safe, convenient way to reach out and get help, strengthening our entire school community.”
Most students who texted had never sought support before.
All case studies- 73%of individuals having sessions reported that they never previously sought mental health support prior to using the Counslr App.
Dearborn Heights School District 7Read → - 2xmore engagement than the average EAP with Big Hollow School District 38 staff members in the first 8 days alone.
Big Hollow School District 38Read →
Questions, answered.
Is this therapy?
No. Counslr is non-clinical support by text from licensed counselors. It works alongside therapy and EAPs, not instead of them. When someone needs more, their counselor helps them find the right next step.
Does it replace our counselors?
No. It covers the hours your team can't, and when a student needs more, we make a warm handoff back to your school counselors.
How fast do students hear back?
In under two minutes, on average.
How does parental consent work?
Students 10–17 need a parent's consent. We handle it with FTC-compliant parental consent and age verification, and we're COPPA Safe Harbor certified through PRIVO.
Is it private?
Yes. Counslr runs in alignment with HIPAA and is built to support your FERPA requirements. Conversations are encrypted, and schools only see anonymized totals.