Case study · Big Hollow School District 38
Believing in higher standards: students and staffHow Big Hollow School District 38 supports student and staff well-being with the Counslr app
2x more engagement than the average EAP with Big Hollow School District 38 staff members in the first 8 days alone.
About Big Hollow School District 38
Founded in 1836, Big Hollow School District 38 is located in Grant Township, Lake County, Illinois. The district focuses on growing confident, creative and conscientious learners and empowering all learners with a "one district - one community" mindset.
Why Counslr?
With a commitment to believing in higher standards, Big Hollow School District 38 identified Counslr's round-the-clock access to text-based mental health support as a key offering to promote the well-being of their staff members and middle school students.
What happened
Bridging the gap: With recent reports indicating that Illinois faces a shortage of mental health professionals, Big Hollow Middle School students are turning to Counslr's "Chat Now" feature, connecting instantly with licensed professionals about their day-to-day challenges. This 24/7 access to support helps students address concerns before they grow into larger issues.
“In the early stages of our partnership with Counslr, we are already very pleased with the evidence of usage among our students and staff. Counslr has created a platform that is easy to use and very accessible for those in our school community. Around 70% of those using the platform have reported that they have never previously sought mental health support, which is a testament to the fact that this platform is filling a need that was not priorly being addressed.”
Bob GoldSuperintendent, Big Hollow School District 38